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  Section 5(e). Mental health and substance abuse benefits

What's in this Section:
•   In-Network benefits
•   Preauthorization
•   Network limitation
•   Out-of-Network benefits
•   Lifetime maximum
•   Precertification


You may choose to get care In-Network or Out-of-Network. When you receive In-Network care, you must get our approval for services and follow a treatment plan we approve. If you do, cost-sharing and limitations for In-Network mental health and substance abuse benefits will be no greater than for similar benefits for other illnesses and conditions.

Important things you should keep in mind about these benefits:
  • Services must be provided by a PPO provider to receive In-Network benefits.


  • Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.


  • We have a separate calendar year deductible of $250 per person ($500 per family) under the High Option and $300 per person ($600 per family) under the Standard Option which applies to almost all benefits for the treatment of mental health and substance abuse. For example, doctors' inpatient hospital visits for a physical illness or disease applies to the Plan's regular calendar year deductible. If the services are rendered to treat mental health or substance abuse, the separate mental health and substance abuse calendar year deductible applies. We added "(No deductible)" to show when a deductible does not apply.


  • Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.


  • YOU MUST GET PREAUTHORIZATION FOR THESE SERVICES. See the instructions after the benefits descriptions below.


  • In-Network mental health and substance abuse benefits are below, then Out-of-Network benefits begin on page 50.


Benefit Description You Pay
After the calendar year deductible...
Note: The calendar year deductible applies to almost all benefits in this Section.
We say "(No deductible)" when it does not apply.
In-Network benefits High Option Standard Option
All diagnostic and treatment services contained in a treatment plan that we approve. The treatment plan may include services, drugs, and supplies described elsewhere in this brochure. Note: In-Network benefits are payable only when we determine the care is clinically appropriate to treat your condition and only when you receive the care as part of a treatment plan that we approve.
Your cost sharing responsibilities are no greater than for other illnesses or conditions
Your cost sharing responsibilities are no greater than for other illnesses or conditions
  • Outpatient professional services by providers such as psychiatrists, psychologists, or clinical social workers including:

    • individual or group therapy


    • collateral visits with members of the patient's immediate family


    • convulsive therapy visits



  • Medication management


Note: Preauthorization is required; see page 49.

$20 copayment per visit (No deductible)
$20 copayment per visit (No deductible)
Other outpatient care including:

  • Day or after care (partial hospitalization) in a hospital


Note: Preauthorization is required; see page 49.
10% of the Plan allowance
15% of the Plan allowance
  • Diagnostic tests
10% of the Plan allowance 15% of the Plan allowance
Covered inpatient hospital and rehabilitation facility charges including:

  • Room and board, including general nursing care, in semiprivate accommodations


  • Other charges for hospital services and supplies (other than professional services) including but not limited to the use of operating, treatment and recovery rooms; X-rays; surgical dressings; and drugs and medicines

Note: Precertification is required for an inpatient confinement; see page 49. A confinement is defined in Section 10, page 72.
$200 copayment per confinement, nothing for room and board and 10% of the Plan allowance for other hospital services (No deductible)
$200 copayment per confinement, nothing for room and board and 15% of the Plan allowance for other hospital services (No deductible)
  • Services of a doctor for inpatient hospital visits

10% of the Plan allowance
15% of the Plan allowance
Not covered:

  • Marital counseling


  • Treatment for learning disabilities


  • Telephone consultations and/or therapy


  • On-line consultations


  • Travel time to the patient's home to conduct therapy


  • Services we have not approved.


Note: OPM will base its review of disputes about treatment plans on the treatment plan's clinical appropriateness. OPM will generally not order us to pay or provide one clinically appropriate treatment plan in favor of another.
All charges
All charges

Preauthorization To be eligible to receive these enhanced mental health and substance abuse benefits you must obtain a treatment plan and follow all of the following network authorization processes:

  • The medical necessity of your admission to a hospital or other covered facility must be preauthorized prior to admission. Emergency admissions must be reported within two business days following the day of admission even if you have been discharged. Otherwise, benefits will be reduced by $500.


  • Prior authorization is required for outpatient treatment and day or after care treatment (partial hospitalization). In order to maximize your benefits, your provider must submit a treatment plan to CIGNA/CareAllies prior to your 9th outpatient visit. In determining when your treatment plan must be submitted, we count all outpatient psychotherapy visits, even if you use different providers. When we approve the treatment plan, we will give your provider authorization for additional visits. If you change providers, a new treatment plan must be submitted. If prior authorization is not obtained, we will reduce our Plan allowance by 20%.


Note: To obtain preauthorization call CIGNA/CareAllies at 1-800/887-9735.

Network limitation If you do not obtain an approved treatment plan, we will provide only Out-of-Network benefits.


Out-of-Network benefits You Pay
High Option Standard Option
We will cover the office visit fee for therapy sessions rendered by providers such as psychiatrists, psychologists, or clinical social workers.

Therapy sessions include:

  • Office visits, group therapy, and collateral visits with members of the patient's immediate family


  • Medication management


Benefits are based on a maximum allowance of $100 per visit and 50 visits per person per calendar year under High Option and 25 visits per person per calendar year under Standard Option -- including visits you paid for while satisfying the mental health and substance abuse calendar year deductible.

Other outpatient care includes:

  • Convulsive therapy visits, and


  • Day or after care (partial hospitalization) in a hospital


Note: Almost all benefits for the treatment of mental health and substance abuse require precertification, see page 51. During the precertification process, we may establish an approved treatment plan.
50% of the Plan allowance and any difference between our allowance and the billed amount until benefits stop at 50 visits
50% of the Plan allowance and any difference between our allowance and the billed amount until benefits stop at 25 visits
  • Diagnostic tests

30% of the Plan allowance and any difference between our allowance and the billed amount
30% of the Plan allowance and any difference between our allowance and the billed amount
Covered inpatient hospital and rehabilitation facility charges include:

  • Room and board including general nursing care, in semiprivate accommodations


  • Other charges for hospital services and supplies (other than professional services) including but not limited to the use of operating, treatment and recovery rooms; X-rays; surgical dressings; and drugs and medicines


Limited benefits:

Confinement in a rehabilitation facility is limited to 1) a maximum of 30 days per confinement and 2) two confinements per person per lifetime.

Note: Precertification is required for an inpatient confinement, see page 51.
$300 copayment per confinement plus 30% of the Plan allowance and any difference between our allowance and the billed amount (No deductible)

Note: You pay any charges above the Plan's limits.
$300 copayment per confinement plus 30% of the Plan allowance and any difference between our allowance and the billed amount (No deductible)

Note: You pay any charges above the Plan's limits.
  • Services of a doctor for inpatient hospital visits

30% of the Plan allowance and any difference between our allowance and the billed amount
30% of the Plan allowance and any difference between our allowance and the billed amount
Not covered out-of-network:

  • The same exclusions contained in this brochure that apply to other benefits apply to mental health and substance abuse benefits. OPM's review of disputes about out-of-network treatment plans will be based on the treatment plan's clinical appropriateness. OPM will generally not order us to pay or provide one clinically appropriate treatment plan in favor of another.


  • Marital counseling


  • Treatment for learning disabilities


  • Telephone consultations and/or therapy


  • On-line consultations


  • Travel time to the patient's home to conduct therapy


  • Any charges in excess of the stated limitations

All charges
All charges



Lifetime maximum Out-of-Network inpatient care for the treatment of alcoholism and drug abuse is limited to two treatment programs (30-day each maximum) per lifetime.



Precertification To be eligible to receive mental health and substance abuse benefits you must follow your treatment plan and all of our authorization processes. These include obtaining prior authorization for:

  • The medical necessity of your admission to a hospital or other covered facility prior to admission. Emergency admissions must be reported within two business days following the day of admission even if you have been discharged. Otherwise, benefits will be reduced by $500. See Section 3 for details.


  • Outpatient treatment and day or after care treatment (partial hospitalization). In order to maximize your benefits, your provider must submit a treatment plan to CIGNA/CareAllies prior to your 9th outpatient visit. In determining when your treatment plan must be submitted, we count all outpatient psychotherapy visits, even if you use different providers. When we approve the treatment plan, we will give your provider authorization for additional visits. If you change providers, a new treatment plan must be submitted. If prior authorization is not obtained, we will reduce our Plan allowance by 20%.


To obtain preauthorization call CIGNA/CareAllies at 1-800/887-9735.



See these sections of the brochure for more valuable information about these benefits:

  • Section 4, Your cost for covered services, for information about catastrophic protection for these benefits.


  • Section 7, Filing a claim for covered services, for information about submitting out-of-network claims.



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