You may only obtain a 30-day supply and one refill at a retail pharmacy. If you remain on a medication longer than 60 days (i.e., initial fill plus one refill), you must obtain subsequent refills through the Express Scripts Mail Order Service or through the Smart90 Retail Program as described below.
Mail Order: You may purchase up to a 90-day supply of covered drugs or supplies through the Express Scripts Mail Order Service. You order your prescription or refill by mail from the Express Scripts Mail Service. The Express Mail Order Service will fill your prescription.
Smart90 Retail Program: Maintenance and long-term medications are taken regularly for chronic conditions or long-term therapy. Examples include medications for managing high blood pressure, diabetes, or high cholesterol. Through Express Scripts Smart90 Retail Program, you may purchase up to a 90-day supply of covered long-term maintenance prescriptions and supplies. You will pay the applicable mail order copayment for each prescription purchased.
Question 1: How do I get started with the Smart90 Retail Program?
Ask your doctor for a 90-day prescription. Then have your doctor send it to the Smart90® retail pharmacy of your choice.
Question 2: How do I locate a Smart90® retail pharmacy?
Call 1-855-315-8527 or visit www.express-scripts.com/frontend/open-enrollment/samba2020, select your plan option and locate a pharmacy using “Locate a Pharmacy”. Look for a “Yes” next to the Smart90® indicator.
Question 3: Will I pay more for my prescriptions through the Smart90 Retail Program?
You receive the same low price on 90-day supplies of long-term medications, whether you fill through mail service or a Smart90® retail pharmacy.
Question 4: What if I want to continue with mail service?
You don’t have to do anything. We’ll continue to send your medications to your location of choice.
Question 5: I need more information. Who do I contact?
Call Express Scripts at (855) 315-8527 or SAMBA at (800) 638-6589.